Privacy Policy for Ramelo POS

Last updated: December 25, 2025

Introduction

Ramelo POS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Ramelo POS mobile application ("App").


Information We Collect

Data Stored Locally on Your Device

Ramelo POS stores the following data locally on your device:

  • Business Information: Store name, address, and phone number
  • Product Data: Product names, prices, categories, SKUs, barcodes, and inventory levels
  • Transaction Records: Sales history, payment methods, and receipt data
  • Expense Records: Business expense tracking data
  • App Settings: Language preferences, tax settings, and receipt customization

Camera Usage

Our App uses your device's camera for the following purposes:

  • Barcode/QR Code Scanning: To quickly add products by scanning their barcodes
  • OCR Text Scanning: To capture product names from labels or packaging

Important: Images captured by the camera are processed locally on your device and are not stored, transmitted, or shared with any external servers or third parties.

Account Information (Optional)

If you choose to sign in with Google:

  • Email Address: Used for account identification and cloud sync
  • User ID: Used to associate your data with your account for backup and sync purposes

How We Use Your Information

We use the collected information to:

  • Provide point-of-sale functionality
  • Store and manage your product inventory
  • Generate sales reports and transaction history
  • Sync data across devices (if you opt-in to cloud sync)
  • Improve app functionality and user experience

Data Storage and Security

Local Storage

All business data (products, transactions, settings) is stored locally on your device using encrypted database storage. This data remains on your device unless you explicitly enable cloud synchronization.

Local Backup

If you enable the backup feature, database backups are stored in:

  • Location: Downloads/RameloPOS/ folder on your device
  • Access: This folder is accessible by other apps and file managers on your device
  • Content: Backups contain your business data (products, transactions, settings)
  • Control: You can create, restore, and delete backups from within the App
  • Persistence: Backups remain in the Downloads folder even if you uninstall the App or clear app data

Note: Since backups are stored in shared storage, ensure your device is secured to protect your business data.

Cloud Synchronization (Optional)

If you sign in with a Google account and enable cloud sync:

  • Your data is securely transmitted and stored using Supabase infrastructure
  • Data is encrypted in transit using TLS/SSL
  • You can delete your cloud data at any time by signing out

Automatic Background Synchronization

When cloud sync is enabled:

  • Data automatically syncs every 15 minutes in the background, even when the App is closed
  • A notification will appear during sync operations to inform you of the sync progress
  • Sync only occurs when connected to the internet and battery is above 20%
  • You can disable automatic sync in Settings at any time
  • Background sync may consume battery and mobile data

Third-Party Services

Our App uses the following third-party services:

  • Google Sign-In: For optional account authentication
  • Supabase: For optional cloud data synchronization
  • Google ML Kit: For on-device barcode scanning and text recognition (no data sent to Google)

Your Rights

You have the right to:

  • Access: View all data stored by the App
  • Delete: Clear all local data by uninstalling the App or clearing app data
  • Opt-out: Use the App without signing in (guest mode) to avoid cloud data storage
  • Export: Generate and share transaction receipts

Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy.


Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@ramelo.com

GitHub: https://github.com/cvramatech/ramelo-pos


Consent

By using Ramelo POS, you consent to this Privacy Policy.